- Customers can now schedule one-on-one live video walkthroughs of any in-stock vehicle with a product specialist at Ron Marhofer Auto Family, bringing the showroom experience online.
Ron Marhofer Auto Family has launched a Live Virtual Showroom Tour experience across its Hyundai, Chevrolet, Buick, and GMC locations, offering customers a real-time walkaround and consultation from the comfort of their home or office.
This offering addresses the growing shift toward digital-first shopping, especially among time-constrained, mobility-limited, or privacy-focused consumers. The service allows shoppers to speak directly with a trained product specialist over secure video, viewing features, asking questions, and even seeing vehicle-specific details like cargo space or infotainment settings.
Key features include:
- One-on-one, live-streamed walkarounds of any in-stock vehicle
- Personalized model comparisons with real-time Q&A
- Optional recorded tours sent via email for family decision-making
- Seamless integration with Marhofer’s digital paperwork and financing tools
“Virtual Showroom Tours bring our expertise into the spaces where our customers live,” said a sales operations leader. “It’s convenience with a personal touch.”
The service removes multiple layers of friction—especially for customers uncomfortable with traditional sales tactics or overwhelmed by in-person comparison shopping. It also allows for greater accessibility for elderly, disabled, or rural buyers.
One customer, a working parent in Akron, shared:
“I was able to compare a Santa Fe and Equinox while my toddler napped. No babysitter, no pressure—just answers.”
Customers may book tours through the Marhofer website, with same-day availability often possible. Tours can also be conducted in Spanish upon request.
About Ron Marhofer Auto Family
Ron Marhofer Auto Family is an innovation-focused dealership group serving Northeast Ohio. Its Live Virtual Showroom Tours bring high-touch guidance to digital retail, bridging convenience with connection.
Contact Information
Business Name: Ron Marhofer Auto Family
Address: Cuyahoga Falls, OH