As the chief operating officer of Berkshire Hathaway HomeServices Georgia Properties, Kathy Connelly understands the importance of providing exceptional service to clients as they embark on the road to homeownership. Ensuring clients are protected and supported at every stage of the real estate journey is more important than ever before—a service that extends long after the transaction is complete, which is why having the right relationships in place is a key piece of the puzzle.
To help safeguard clients against unexpected repair costs should a covered issue arise shortly after closing, Berkshire Hathaway HomeServices Georgia Properties educates buyers and sellers alike about the importance of home warranty products.
“HSA Home Warranty has been a trusted provider of home warranties for nearly two decades,” says Connelly. “As a full-service company, we want to educate clients about services that enhance their lives and provide budget protection beyond the point of sale.”
For Berkshire Hathaway HomeServices Georgia Properties, home warranties are a key component in their commitment to providing clients broad support throughout the real estate process. HSA plays a vital role in this strategy, standing alongside other important services like mortgage, title and homeowners insurance. This approach allows the firm to deliver a wide-ranging service package, helping to ensure every client’s needs are met at each step along the way.
“HSA is focused on improving the homeownership journey, and that goal aligns perfectly with our company’s core values,” says Connelly.
In today’s uncertain market, a home warranty is crucial. Purchasing a home is one of the largest financial investments most consumers make—with unexpected expenses potentially tainting the experience. “Offering the HSA home warranty helps protect the homeowner’s budget from covered repair costs.”
With inflation driving up repair costs, a home warranty is vital to safeguard clients from unexpected expenses due to covered breakdowns. A key aspect of the relationship is the robust support both agents and clients receive, with Connelly highlighting the incredible team that supports her associates. The level of support that the HSA team provides not only instills confidence in the agents, but also goes a long way toward reassuring clients that they are in good hands.
“Our agents are the trusted resource for all their client’s real estate needs regardless of where they are in life,” says Connelly.
Berkshire Hathaway HomeServices Georgia Properties views real estate as a relational, not transactional, business, with HSA helping agents maintain connections with clients throughout the entire real estate journey.
“We have an incredible team that supports our associates daily. Our local HSA market managers, as well as their regional managers, are willing to jump in to lend their support to ensure issues are promptly addressed or escalated for resolution,” concludes Connelly.
For more information, visit https://www.onlinehsa.com.
